Rating Your MS Patient Support Program
Living with multiple sclerosis (MS) presents people with many challenges and a person’s needs for information, counselling and support evolve over the years. All of the companies that manufacture MS medications provide patient support programs (PSPs) to provide information about MS, details about medications and managing side effects, and can provide assistance with other issues such as insurance and how to pay for the drugs.
A recent Internet survey in Germany reported that people with MS rate their PSP very highly (Kolmann and colleagues. Neurosci Nurs 2013;45:E3-14). People said that program services, such as a telephone hotlines and nursing advice, improved their overall quality of life.
How do you rate your Patient Support Service?
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